Terms & Conditions

Terms and Conditions

ŌHIA is a registered trademark of ME Meditation GmbH (hereinafter referred to as “ŌHIA”).

§1 Services and House Rules

1.1 The current version of the House Rules shall apply. ŌHIA reserves the right to amend the House Rules without the customer’s consent, provided that such amendments do not affect the essential substance of these General Terms and Conditions and do not unreasonably disadvantage the customer.

1.2 Customers must be of legal age in order to use ŌHIA’s services. If the customer is not yet of legal age, written consent from a parent or legal guardian must be provided in order to use ŌHIA’s services.

1.3 Classes and individual sessions can be booked via the online booking system on the website at www.ohiameditation.com or in person at the ŌHIA reception desk. Attendance at a class can only be guaranteed after advance registration via the online booking system or at the reception desk. If a class is already fully booked, there is no entitlement to a refund of the class fee or membership fee.

1.4 Classes, individual sessions, workshops/events, and memberships are personal and non-transferable.

1.5 ŌHIA reserves the right to close on all public holidays and on up to an additional 14 days per year due to renovations or other urgent operational requirements. Such closures do not entitle the customer to a refund of class or membership fees. The relevant dates will be communicated to the customer in good time in advance by notice at the studio, on the website, and/or by email.

1.6 Classes (“Group Classes”): ŌHIA users may purchase passes for attending multiple classes. These passes entitle the holder exclusively to book classes, and not individual sessions or workshops/events. The passes are valid for 1, 3, 6, or 9 months from the date of purchase. Unused classes expire after the applicable validity period. No refund will be issued for unused classes. New-customer offers and special rates are excluded from this provision; the separately specified terms and conditions apply to these offers.

1.7 Individual Sessions (“Private Sessions”): ŌHIA users may purchase packages for multiple individual sessions. These packages entitle the holder exclusively to book individual sessions, and not classes or workshops/events. Packages are valid for 12 months. A single individual session is valid for 6 months. Unused individual sessions expire after the applicable validity period (12 months for packages and 6 months for a single individual session). No refund will be issued for unused individual sessions.

1.8 ŌHIA reserves the right to cancel classes at short notice and to change class times or instructors. Any changes will be displayed in the timetable on the website. If classes are cancelled, they will not expire and may instead be made up at a later date.

§2 Membership

2.1 A membership entitles the holder to book either an unlimited or limited number of classes per calendar month. Unused class credits cannot be carried over to the following month and expire from the customer’s account.

2.2 A membership only entitles the holder to book an unlimited or limited number of classes. Individual sessions and workshops/events must be purchased separately.

2.3 Memberships agreed under special conditions will automatically be converted to the standard rate after the initial contractual term.

2.4 The monthly membership contract becomes effective upon online booking or booking at the studio. The customer may use ŌHIA’s services to the agreed extent from the start of the contract.

2.5 The membership fee is due on the same date of each month as the date on which the membership was purchased. The membership fee will be collected cashlessly by credit card or SEPA direct debit, unless another payment method has been agreed.

2.6 If the customer is in arrears with more than one membership payment, ŌHIA is entitled to demand immediate payment of the membership fees for the remaining term of the contract. If the membership fee cannot be collected due to insufficient funds in the account at the time of the debit, resulting in a returned direct debit, the customer will be charged a €10.00 returned-payment fee in each instance.

2.7 ŌHIA reserves the right to adjust membership fees accordingly in the event of changes to the statutory VAT rate.

2.8 If a member does not cancel an existing reservation via the website within the applicable cancellation period (12 hours), the member shall be liable for any loss culpably incurred by ŌHIA as a result of non-attendance. In such cases, ŌHIA is entitled to charge the member a flat-rate compensation fee of €10.00.

§3 Cancellation of Membership

3.1 A monthly membership must be cancelled no later than 7 days before the end of the current term; otherwise, it will automatically renew for another month. A 12-month membership must be cancelled no later than 30 days before the end of the term; otherwise, it will automatically renew for another 12 months.

3.2 Cancellation of a membership must always be made in writing. An email to [email protected] is sufficient.

§4 Suspension of Membership

4.1 Suspension of an annual membership must be requested in writing at least 7 days in advance, specifying the start and end dates of the suspension. The contractual term will be extended by the duration of the suspension, and a €15 processing fee will be charged.

4.2 A monthly membership cannot be suspended.

§5 Bookings and Cancellations

Classes may be booked as long as places are available. Classes may be cancelled online free of charge up to 12 hours before the start of the class. After that time, the full class will be deducted from the customer’s account even if the customer does not attend.

Individual sessions may be booked up to 48 hours before the start. Individual sessions must be cancelled online free of charge at least 24 hours before the start. After that time, the full session will be deducted from the customer’s account even if the customer does not attend.

Workshops may be booked as long as places are available. Workshops must be cancelled online free of charge up to 24 hours before the start of the workshop. After that time, the full workshop fee will be deducted from the customer’s account even if the customer does not attend.

In general, cancelled classes, workshops, or Private Sessions will not be refunded but will instead be credited to the customer’s account. The corresponding credit can be used for other classes, Private Sessions, or workshops.

§6 Liability

6.1 ŌHIA excludes all liability for damages suffered by the customer, insofar as otherwise permitted by law.

6.2 If the studio ceases operations for reasons beyond ŌHIA’s control, the customer shall have no claim for damages beyond a refund of the relevant class fee or membership fee.

6.3 ŌHIA accepts no liability for the loss of valuables. In particular, the provision of lockers does not create any liability for items placed inside them. Lockers may only be used during the respective class or individual session. ŌHIA is entitled to have lockers that are used improperly opened at the customer’s expense.

6.4 ŌHIA shall not be liable for damages caused by the customer. ŌHIA likewise accepts no liability for damage resulting from improper use of equipment.

6.5 Any damage caused by the customer to ŌHIA must be compensated by the customer.

6.6 ŌHIA reserves the right, in individual cases, to require a medical certificate issued by a doctor confirming that the customer is fit to participate before the customer uses the services offered. This applies in particular in cases of pregnancy, artificial implants, epilepsy, etc.

§7 Data Protection, Place of Jurisdiction and Severability

7.1 ŌHIA is entitled to store, process, and transmit the customer’s personal data in accordance with Sections 20 and 28 of the German Federal Data Protection Act (BDSG) for the purpose of administering the contract. ŌHIA undertakes to treat confidentially any information concerning the customer that becomes known to it in the course of performing the contract. The customer must immediately notify ŌHIA of any changes relevant to the contract, such as changes of address, name, bank details (with cancellation fees then being borne by the customer), etc.

7.2 These General Terms and Conditions and membership agreements are governed by German law.

7.3 The place of jurisdiction is Berlin.

7.4 Should individual provisions of these General Terms and Conditions be or become invalid, or should they contain gaps, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that comes as close as possible to the intended economic purpose.

§8 Medical Disclaimer

The individual sessions that can be booked through ŌHIA expressly do not replace a doctor, naturopath/healing practitioner, or psychiatrist and make no promise of healing or cure. ŌHIA’s services are intended exclusively for personal and spiritual development.